It also offers seamless integration with Microsoft productivity and collaboration apps, making it ideal customer relationship management (CRM) software for companies that use Microsoft Teams and Outlook. The apps allow you to manage several aspects of your business-including sales, marketing, service, human resources, and finance-from a single platform. Microsoft Dynamics 365 offers various software as a service (SaaS) modules. Visit Microsoft Dynamics 365 What We Recommend Microsoft Dynamics 365 For It’s best for midsize to large businesses needing a centralized, highly customizable platform for tracking and managing all business processes and customer communications. Microsoft Dynamics 365 reviews show that while pricey, especially for startups, it’s excellent software for automating workflows, managing processes, and omnichannel customer communication.
Microsoft Dynamics 365 is a suite of modular apps designed to streamline business processes through smart automation as you scale.